Lorynva™ focuses on thoughtfully selected home décor, decorative organization and practical home accents designed to contribute both function and visual character to everyday spaces.

Depending on our current collection, you may find sculptural organizers, decorative bowls and trays, tabletop accents, storage pieces and other objects designed for areas such as desks, entryways, living spaces, consoles and shelves.

Review the dimensions and product details shown on the individual product page before ordering.

For organizers, trays, bowls and other decorative pieces, we recommend measuring the intended surface or area and comparing those measurements with the listed product dimensions.

We aim to present our products as clearly and accurately as reasonably possible. However, color and tone may appear somewhat different depending on your screen settings, lighting and viewing environment.

Where a product incorporates texture, patterning or natural-looking decorative finishes, subtle visual variation may also be part of its appearance.

Many of our pieces are selected with flexible styling in mind. Depending on the product, an organizer or decorative accent may work in a home office, bedroom, living room, entryway, shelf or console area.

Always review the specific product description for its intended use before placing it in a particular environment.

Care requirements depend on the individual product and its materials. Follow any product-specific care information provided on the product page or with the item.

Unless otherwise stated, avoid abrasive cleaning methods or harsh treatment that could damage decorative surfaces.

After a successful order is submitted, an order confirmation is generally sent to the email address provided during checkout.

Please check your inbox and spam or junk folder. If you believe your order was placed successfully but cannot find your confirmation, contact us at service@lorynva.com .

Unless otherwise displayed by the store or checkout, transactions are processed in United States Dollars (USD).

The payment methods currently available for your order are displayed during checkout. Availability may depend on the checkout configuration, location and payment services available to the store.

Please use only a payment method that you are authorized to use.

If you need to request an address correction, order modification or cancellation, please contact service@lorynva.com within 12 hours of placing your order.

We will make reasonable efforts to help, but changes cannot be guaranteed once fulfillment or shipment preparation has begun.

Orders are generally processed within 2–4 business days before shipment.

During holidays, seasonal peaks or unusually high-volume periods, processing may take up to 5 business days.

Estimated transit times depend on the destination:

• United States: approximately 10–15 business days
• Canada / United Kingdom / Australia: approximately 11–16 business days
• Other supported destinations: approximately 15–20 business days

Delivery estimates begin after order processing and are not guaranteed arrival dates. Carrier conditions, customs, weather and other circumstances may affect transit time.

Our current standard shipping fee is $5.99 per order, unless a different shipping offer or rate is clearly displayed at checkout.

Once tracking information becomes available, it is generally sent to the email address associated with your order.

Carrier tracking may require approximately 1–3 business days after a shipping label is created before the first meaningful movement appears.

Lorynva™ orders may be fulfilled through manufacturing partners, logistics providers or fulfillment facilities selected for the applicable product and destination.

This means the shipping origin may differ from the business registration address shown at the top of this page.

Short gaps between carrier scans can occur during transit. If your tracking has not updated for an extended period or your estimated delivery window has passed, contact us with your order number.

We can review the available shipment information and assist with the appropriate next steps.

If a shipment is confirmed lost in transit after the appropriate carrier or logistics review, please contact our support team so that an appropriate resolution can be arranged in accordance with our Shipping Policy.

You may request an eligible return within 30 days after receiving your item.

Return eligibility depends on the condition of the item and the requirements described in our Return & Refund Policy.

Before sending an item back, contact service@lorynva.com with your order number and the reason for your return.

If your return is approved, our support team will provide the applicable return instructions and the appropriate return destination.

For a standard preference-based return, the product should generally be returned in the same condition in which it was received, unused where applicable, with included components and original packaging where reasonably required.

Proof of purchase or order information may be required so we can identify the transaction.

Please inspect your order after delivery. If an item arrives damaged, defective, incorrect or materially different from what was ordered, contact us as soon as reasonably possible.

Include your order number and clear photographs or other information showing the issue when available. We will review the matter and provide an appropriate solution based on the circumstances.

Customers will not be required to bear additional return costs where the return is required because we supplied a damaged, defective or incorrect item, subject to the applicable return process.

Return shipping responsibility depends on the reason for the return.

For an eligible preference-based return, such as a change of mind, return shipping costs may be the customer's responsibility where stated in our Return & Refund Policy.

If the return is necessary because the item arrived damaged, defective, incorrect or because of another verified merchant fulfillment issue, we will provide an appropriate solution without requiring you to absorb return costs caused by that error.

Once an eligible return has been received and inspected, we will notify you of the refund status.

If approved, the refund is issued to the original payment method. Please allow up to 10 business days for processing after approval.

Your bank or payment provider may require additional time before the refunded amount appears in your account.

Email us at service@lorynva.com or call +86 19755863557 .

Our published business hours are 24 hours a day, 7 days a week. For an existing order, include your order number in your message so we can identify the transaction more efficiently.